XPO, Inc.

Despatch Clerk | Mercedes | Milton Keynes I Replacement

Requisition Id: 376120

Business Unit: XPOE Transport

Location:

Milton Keynes, GB, MK15 8BA

Logistics done differently.

Are you an experienced administrator looking for a new challenge? Do you pride yourself on your ability to achieve thoroughness and accuracy? Do you like the sound of working on a key contract for one of the biggest logistics companies in the industry?

We currently recruiting for aDespatch Clerkto support our distribution contract at our site inMilton Keynes. This role will supportand co-ordinate the transport operations.You will be covering afternoon shifts.

Pay, benefits and more:

We’re looking to offer a salary of up to £25,438 per annum.

Overtime paid at time and a half.

Working hours Monday to Friday from 14.30-23.00.

In addition, we offer 20 days holidays (plus bank holidays.

You’ll have access to a variety of high street discounts, cycle to work scheme, a workplace pension and many other perks.

What you’ll do on a typical day:

• Despatch drivers on a nightly basis.

• Enter Drivers & Agency times on various spread sheets.

• Update our TMS system.

• Entering data to complete performance and scanning.

• Daily completion of trackers.

• To ensure all administrative traffic duties are carried out as necessary and to a high level of accuracy and professionalism.

• To ensure that details ofvehicle accidents are escalated to line management.

• To ensure that defected vehicles are recorded on traffic sheets.

• To ensure that the procedure for damaged deliveriesis followed where necessary.

• To use all IT based systems in the effective delivery of their role including EMS/ SHARP/EVOTIX/TACHOMASTER.

• Ensure that appropriate communication methods are used to provide information to both internal and external customers as required e.g. debrief of drivers, dealing with customer issues etc displaying the highest standards of customer service..

• To ensure compliance with Company Health & Safety requirements highlighting any concerns to line management

• To identify and highlight to management any potential improvement opportunities.

• To demonstrate the Company Values in the undertaking of their role

• To undertake any other reasonable task as required including providing support as required across both Daimler and Mercedes

To undertake any relevant training events in line with own personal development needs and business requirements

What you need to succeed at XPO

• Working knowledge of driver hours regulations

• Good geographical knowledge of the UK

• Knowledge of Health and Safety requirements

• Operational understanding of team roles

• Excellent IT skills (Word, Excel, Outlook)

• Effective communication skills (verbal and written)

• Ability to work under pressure and react quickly to customer requirements.

• Effective Customer Service Skills

• Ability to take a creative approach to problem solving.

• Previous experience within a transport / logistics organization would be an advantage.

Experience of managing conflicting priorities in a fast-moving environment

Be part of something big.

XPO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make XPO a great place to work.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.